David Haase

06/10/2011

Email Etiquette: Do cc:’d People Need to Respond?
11:51 am by David Haase

It happens bazillions of times a day.

Worker No. 1 sends an email addressed to Worker No. 2 and cc:s Workers No. 3-6. (Or worse, No. 1 sends it to multiple addressees AND cc:s even more.)

So, who is responsible for responding? Just the primary addressee? Or all of the cc:s as well?

It’s an epidemic of CYA, for sure. As the email sender, if I don’t leave anyone out, no one can blame me for not seeking their input/informing them.

Well, all right, but who’s responsible for answering. (Generally, the more people listed, the fewer answers generated. Everyone assumes everyone else is taking care of it.)

I say, only addressees need to respond. If multiple addressees are listed, coordinate. Everyone can just ignore it.

What do you say?

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